Delivery & Shipping
We use Australia Post, sendle, and few other freight partners for fast, efficient service.
Minimum Oder Value and Shipping Charges
For Tea Products, Flat Shipping (Standard) and Handling charges of $8.75 per order. Free Shipping (Standard) of tea products for orders over $70.
Express shipping for any order value: $20
For other products or combined order, Flat Shipping (Standard) and Handling charges of $15 per order. Free Shipping (Standard) of products for orders over $100.
Express shipping for any order value: $27
Frequently Asked Questions
How quickly will my order ship?
Orders received on Monday - Thursday by 12 noon AEDT will be processed for shipment within 24 hours.
Orders received after Thursday 12 noon AEDT may only be processed the following Monday.
Purchases made on weekends or public holidays will be processed on the following business day.
Although we always endeavour to keep to our delivery times, during peak times, deliveries may take 1-2 days take longer. In the event of shipping delays for any reason, we will notify you.
Once your order has been placed through the website, you will receive an order confirmation via email. Our dispatch team will pick and pack your order as soon as possible.
How long will delivery take?
We ship all orders using the Australia Post network and other chosen freight partners. Tentative Delivery times are advised at the checkout after you input your delivery details.
You can choose for express delivery but Australia post does not guarantee next-day delivery to remote areas. Please be aware of any ongoing delays with Aus Post due to extreme weather events.
What addresses do we deliver to?
We deliver to all addresses Australia-wide serviced by Australia Post, Sendle & specialised delivery freight partners. (Excluding PO Boxes) All deliveries are to street level only.
Do we deliver overseas?
We currently do not offer overseas delivery. Please contact our sales team at hello@opochoice.com.au if you would like to organise your own international delivery using our warehouse as the pickup location. We will start overseas delivery soon.
Do we offer Click & Collect?
We currently do not offer Click & Collect option to pick orders right now. Team is working on it and will soon start for one metro area or state in next few weeks.